At Jobs Bedding Jamaica Limited, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your mattress or experience any issues, please review our return and refund policy below:
Eligibility for Returns
Products must be returned within 30 days of purchase.
Items must be in their original condition, unused, and undamaged.
Custom-made mattresses are non-refundable unless there is a manufacturing defect.
How to Initiate a Return
Contact us to initiate the return process.
Provide proof of purchase, such as a receipt or order confirmation.
Arrange for the return of the item to our warehouse.
Refund Process
Refunds will be processed once the returned item has been inspected and approved.
Refunds will be issued using the original payment method and may take up to 7-10 business days to reflect in your account.
Non-Returnable Items
Custom-made mattresses (except in cases of defects).
Mattresses that have been used, damaged, or altered.
Defective Products
If you receive a defective product, please contact us immediately. We will repair, replace, or refund the item at no additional cost to you.
Exchange Policy
Exchanges are allowed within 30 days of purchase for products of equal or greater value (price difference will apply). Items must meet the same eligibility criteria as returns.
We strive to make your shopping experience as seamless as possible. If you have any questions about our policy, please do not hesitate to reach out to us.
Experience comfort like never before with Jobs Bedding Jamaica Limited. Your best sleep is just a mattress away!
